Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

BUSINESS ALCHEMIST: Usability, utility and desirability determine your 'UX' - Sarasota Herald-Tribune

What are the Most Widely Used Usability Testing Techniques? - CIOReview

How to conduct a UX usability test? - KnowTechie

Quantum Defense for Crypto Would Decrease Usability, Study Shows - Yahoo Finance

Quantum defense for cryptocurrencies would decrease usability, study shows - BollyInside

Zoho enters self-service BI market with focus on usability, data prep - CIO

VA EHR Implementation Training Limits Clinical Workflow Usability -

Usability Testing Tools Market 2021 Global Regional Outlook, End User, Development, Storage Technology, Innovation, Segmentation, Strategy, Size, Share, Growth Opportunities, Latest Trends Forecast to 2027 – The Manomet Current - The Manomet Current

3 tips for balancing data security and usability - Help Net Security

Exclusive: FIO is supporting the blockchain usability - The Coin Republic

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.