Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

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Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

U-led consortium improves medical device design and usability - EurekAlert

The Job of a Web Designer: Ensure Usability, Desirability and Utility in UX Design - News & Features

Mask confusion: Volunteers take to sewing machines, no consensus yet on usability - The Register-Guard

Improved Usability And Functionality Available In Latest GIS AtlasĀ® Professional Software Release - Textile World Magazine

Global Anatomic Pathology Track & Trace Solution Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025 - GlobeNewswire

SYSPRO Delivers Improved Usability and Performance in their Latest ERP Release - GlobeNewswire

Why usability will be key to the explosion of industrial AR - Tech Wire Asia

Global Artificial Intelligence in Healthcare Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025 - Yahoo Finance

Global Automotive Hybrid Transmission System Market - Premium Insight, Competitive News Feed Analysis, Company Usability Profiles, Market Sizing & Forecasts to 2025 - PRNewswire

Can knowing common search terms lead to better usability of electronic health records? - Kaiser Permanente Division of Research


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.