Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

This Week in Web3: Usability, Utility and Oversight -

DHS sees 'usability testing' as central to big burden reduction goals - Federal News Network

Unharmonized regulation threatens stablecoin usability — BIS report - Cointelegraph

Nexalin Technology Accelerates Manufacturing of its HALO™ Clarity Following Successful Usability, Feasibility, and ... - Yahoo Finance

Finding the Needle in the Haystack: AI Tool To Improve the Usability of Government Reports - Carnegie Mellon University

WYZE Robot Vacuum Review: Performance, Usability, Value - Ynetnews

Everyday usability and comfort - Porsche Newsroom

Mercer's new mobile lab allows for usability testing on the go - Mercer University

Experts: Usability testing integral to evaluating med devices and IVDs - Regulatory Focus

Understanding the user: How the Enterprise System Usability Scale aligns with user reality - Microsoft

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.