There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user
interface supports the users to do their tasks. Testing methods include the following:
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals --
examine usability-related aspects of a user interface. Commonly used Inspection methods are:
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system
by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting
them answer questions verbally or in written form. Inquiry methods include:
Ask usability advisor about recommendations for usability evaluation methods for your project needs.
Extra: find a usability expert near you!
Usability Evaluation & Software Development Cycle.
See how different usability evaluation methods can be used at different stages of software development life-cycle.
Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability
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Medicare Plan Finder needs usability, transparency updates, report says - Healthcare Dive
5 usability issues in EHRs that may harm patients - Clinical Innovation + Technology
ECi Software Solutions Releases JobBOSS 2018 Featuring New ... - Business Wire (press release)
Will Specializing EHR Interfaces Solve the EHR Usability Problem? - EHRIntelligence.com
Augmented Reality Interfaces: How Are You Testing Their Usability? - Medical Device and Diagnostics Industry
Study links EHR usability issues to patient harm - Becker's Hospital Review
How to measure usability when selecting an RPA tool - SearchCIO - TechTarget
WRAL Weather app redesigned for usability, customization - WRAL.com
Issues in EHR usability contribute to patient harm - Clinical Innovation + Technology
- This Web site was originally developed when I was a summer intern at the
Human Factors group of US WEST, with the help of Pawan Vora.
- The way to classify usability evaluation methods into testing, inspection,
and inquiry, and the description of some techniques, are borrowed
and used with permission from the Usability Methods Toolbox by Mr. James Hom.