Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

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Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

2020 Insights on the Human Factors Engineering and Usability Testing Services Market for Medical Devices to 2030 - ResearchAndMarkets.com - The Baytown Sun

Share your Opinion on HIV.gov: Usability Testing - AIDS.gov blog

Surgical Drapes Market: Disposable Surgical Drapes To Dominate Market In Term Of Usability - BioSpace

Human Factors Engineering and Usability Testing Services Market for Medical Devices, 2020-2030 - Insurance News Net

Utility, usability make the best insurance-agent user experiences - PropertyCasualty360

Threats at the Kitchen Table: Balancing Security and Usability in Remote Workforces - Security Boulevard

UNC's Digital Accessibility Office works to make virtual spaces usable for all - The Daily Tar Heel

Usability Testing Tools Market | Covid-19 impact on Market Growth, Segments, Revenue, Manufacturers & Forecast Research Report 2020-2026 - Eurowire

Hardware and Usability Guidelines for Engineering Simulation - Scientific Computing World

IoT Security: Don’t Sacrifice Data for Usability - Security Boulevard


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.