Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

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Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

User-Centered Design Key to EHR Usability for Primary Care Docs - EHRIntelligence.com

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Kia EV6 offers outstanding level of usability - Automotive World

6th Annual Medical Device Human Factors & Usability Conference To Offer Unique Strategies and Effective Design Roadmaps - StreetInsider.com

Usability and diagnostic accuracy of different MRI/ultrasound-guided fusion biopsy systems for the detection of clinically significant and insignificant prostate cancer: a prospective cohort study - DocWire News

Global Usability Testing Service Market 2021– Industry Insights, Drivers, Top Trends, Global Analysis And Forecast to 2027 – The Manomet Current - The Manomet Current

United States Diagnostics Market, By Product Type, By Type of Test, By Technique, By Usability, By - GlobeNewswire

Usability Testing Service Market 2021 Comprehensive Insights – TestPros, Webcredible, QualityLogic, Softsol, Userbob – The Manomet Current - The Manomet Current

Biometrics can solve contactless cards' security/usability dilemma - American Banker


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.