Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

CMS rolls out changes to Medicare website aimed at usability - FierceHealthcare

G&D Introduces New Multiviewing Tool to Combine Flexibility, Usability - Sports Video Group

Framework Methodologies For Medical Device Usability Engineering - Med Device Online

Updated Duo prompt increases accessibility and usability - University of North Carolina

Outlook on the Alternative Food Global Market to 2027 - by Type, Usability, End User and Region - Yahoo Finance

Hayden Homes Amphitheater updates will improve accessibility, usability - The Bulletin

Crowdsourced Testing Markets: Performance Testing, Functionality Testing, Usability Testing, Localization Testing, and Security Testing - Global Forecast to 2027 - - Business Wire

Newswire's Press Release Distribution Services Receive High Praise for Usability - Digital Journal

The New World of Hotel Platform Usability is Here | By Aaron Shepherd - Hospitality Net

Global Alternative Food Market – Analysis By Type, Usability, End User, By Region, By Country : Market Insights and Forecast with Impact of COVID-19 - Yahoo Finance

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.