Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

Developing A Set Of Usability Guidelines For Mobile Health Applications - Med Device Online

AI helps boost usability of micro-mobility schemes - SmartCitiesWorld

Agiloft Adds Usability Enhancements and AI-Based Intelligent OCR to No-Code Platform - Solutions Review

CVTD considering usability updates including first bidirectional route - The Herald Journal

SpaceX records another first for reusable rocketry by catching Falcon Heavy fairing with a boat - TechCrunch

Stop Drinking Beer Out of Plastic Solo Cups - Outside

JDA Ranked Highest in Usability Among All Vendors in 2019 Nucleus Research WFM Value Matrix - Yahoo Finance

Human factors and usability investment considerations for medtech companies - Medical Design & Outsourcing

Major customer: Getting prices from carriers can be a nightmare - ShippingWatch UK

KDE Has Made Much Progress On Usability/Productivity, But They're Still Aiming For More - Phoronix

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.