Usability Engineering

In the list below, to determine the cost of conducting a usability evaluation method, the following were considered:
  • Personnel required: number of users, usability experts, and software developers
  • Time required for data collection and analysis
  • Need for coordination - that is, whether the method requires the participants to be present together
Low Cost
  • Heuristic Evaluation

    • Medium Cost
  • Cognitive Walkthroughs
  • Feature Inspection
  • Field Observation
  • Interviews
  • Logging Actual Use
  • Proactive Field Study
  • Questionnaires
  • Remote Testing
  • Scenario-based Checklists

    • High Cost
  • Co-discovery Learning
  • Coaching Method
  • Focus Groups
  • Performance Measurement
  • Pluralistic Walkthroughs
  • Question-asking Protocol
  • Retrospective Testing
  • Shadowing Method
  • Teaching Method
  • Thinking-aloud Protocol

    • References