Usability Evaluation

There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:

Ask usability advisor about recommendations for usability evaluation methods for your project needs.

Extra: find a usability expert near you!

Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

Industry Voices—The goal for healthcare data moves beyond quality to usability - FierceHealthcare

AI bot ChatGPT stuns academics with essay-writing skills and usability - The Guardian

The Top UI/UX Design Agencies In December, According To DesignRush - WICZ

YugabyteDB 2.17 and New YugabyteDB Managed Features Focus on the Needs of Business-Critical Applications - Yahoo Finance

GrantShares web app receives new usability enhancements for proposal management and navigation - NEO News Today

The usability and feasibility validation of the social robot MINI in people with dementia and mild cognitive impairment; a study protocol - BMC Psychiatry - BMC Psychiatry

Acceptability and usability of oral fluid-based HIV self-testing among female sex workers and men who have sex with men in Morocco - BMC Public Health - BMC Public Health

Google: Rankings Drop After Mobile Usability Fail? - Search Engine Journal

Human Factors/Usability Studies Following ISO 62366 and the New FDA Guidance - Webinar - - Business Wire

JoJo's Bizarre Adventure: All-Star Battle R update (Version 1.4.1) out this week, patch notes - Nintendo Everything

  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.