Usability Evaluation

USABILITY EVALUATION METHODS
There are generally three types of usability evaluation methods: Testing, Inspection, and Inquiry.

TESTING
In Usability Testing approach, representative users work on typical tasks using the system (or the prototype) and the evaluators use the results to see how the user interface supports the users to do their tasks. Testing methods include the following:

INSPECTION
In Usability Inspection approach, usability specialists -- and sometimes software developers, users and other professionals -- examine usability-related aspects of a user interface. Commonly used Inspection methods are:

INQUIRY
Here, usability evaluators obtain information about users' likes, dislikes, needs, and understanding of the system by talking to them, observing them using the system in real work (not for the purpose of usability testing), or letting them answer questions verbally or in written form. Inquiry methods include:




Ask usability advisor about recommendations for usability evaluation methods for your project needs.

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Usability Evaluation & Software Development Cycle. See how different usability evaluation methods can be used at different stages of software development life-cycle.

Cost of Usability Evaluation Methods
Find out how much it costs to run these usability evaluations.
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Google News on Usability

Ease of Use Must be Core to Product Usability - ARC

Kilauea Advisory Messages Usability Study | US Geological Survey - United States Geological Survey

re:Invent 2021 - AWS emphasizes service packaging and usability over raw infrastructure - Diginomica

Paramount Plus and Network 10 vow to improve A-Leagues coverage including app usability - Sporting News AU

Half of top websites fail to meet Google usability standards - TechRadar

Run Windows 11 Fixer to make a few usability adjustments quickly - Ghacks Technology News

Bicomponent Fiber Market Competitive News Feed Analysis, Company Usability Profiles(2022-2031) - Taiwan News

Wearability and usability of a large-volume patch injector | MDER - Dove Medical Press

Usability and sustainability to drive beauty NPD in 2022 - Cosmetics Business

Facepay Accelerates Shop Customer Usability Enhancements Ahead of Credit Card Rate Increases - Business Wire


Notes:
  • This Web site was originally developed when I was a summer intern at the Human Factors group of US WEST, with the help of Pawan Vora.
  • The way to classify usability evaluation methods into testing, inspection, and inquiry, and the description of some techniques, are borrowed and used with permission from the Usability Methods Toolbox by Mr. James Hom.